Being happy at work is important, especially if you are dealing with customers on a day-to-day basis. This is why as a taxi driver you must have great interpersonal skills, being a friendly ear, professional driver as well as a fountain of city knowledge. Being an infamously fast paced job we at High Gear wanted to learn more about the taxi drivers of the UK, creating a survey that tested the happiness levels of our customers and drivers alike. Using the following questions we asked taxi passengers of all cities to rate their drivers’ happiness levels from 1 to 10:
- How happy are your drivers when you ask them for a price before the fair?
- How happy are the taxi rank operators when on the phone?
- How courteous are your drivers?
- How chatty are your drivers?
- How welcome do you feel when inside a taxi?
- London
- Cardiff
- Norwich
- Bristol
- Edinburgh