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M&S Insurance wins top customer award

M&S Insurance wins top customer award

M&S Money is celebrating after winning two top prizes for its insurance policies. More than 10,000 people were questioned as part of the Moneywise Customer Service Award which found that M&S was voted as the Most Trusted Insurance Provider, and named the Best Travel Insurance Provider as well. One of the factors which may have helped M&S clinch the title of Most Trusted Insurer could have been their willingness to assist travel insurance customers who were stranded as a result of the ash cloud disruption earlier this year. M&S offers both single and annual trip travel insurance policies and they did cover passengers affected by volcanic ash cancellations. The company’s car insurance policy also offers a number of excellent features which have obviously been well received by its policyholders. The M&S Premier Car Insurance policy provides RAC breakdown cover, motor legal protection, and also offers the benefit of a hire car for up to 14 days if your vehicle is off the road as a result of an accident. The chief executive of M&S Money says they are design all of their insurance policies with their customers in mind. The company was also celebrating this week after reaching its 25th anniversary of offering financial services in the UK.

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