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Volcanic ash cloud has changed consumers approach to travel insurance

Volcanic ash cloud has changed consumers approach to travel insurance

The disruption to air travel caused by the volcanic ash cloud has changed consumers' approach to travel insurance, new research has suggested. According to a study conducted by TNS RI Travel and Tourism on behalf of Travel Weekly, one in five holidaymakers would now be more likely to ensure they had the correct travel insurance policy in place so they would be covered should any problems arise. In addition, 80 per cent of the organisation's members said that the authorities were correct in closing UK airspace on the grounds of health and safety. However, a quarter of those questioned stated that the decision to resume flights could have been made quicker. Tom Costley, head research partner at TNS RI Travel and Tourism, said: "As a one-off event, it was unlikely to have a significant impact on travel patterns for the rest of 2010, with the possible exception of an increase in travel insurance." News source: Related news story: Aviva launches volcanic ash insurance

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